Security Operations Specialist

4 weeks ago


Prince George, British Columbia, Canada Pomeroy Kananaskis Mountain Lodge Full time

Job Summary

We are seeking a highly skilled and detail-oriented Security Operations Specialist to join our team at Pomeroy Kananaskis Mountain Lodge. As a Surveillance and Compliance Officer, you will play a critical role in maintaining a safe and secure environment for our guests and staff.

Key Responsibilities

  • Monitor surveillance cameras to maintain a safe and secure environment
  • Help resolve customer and staff complaints in a professional and courteous manner
  • Conduct compliance reviews to ensure the integrity of our games
  • Maintain accurate and timely reporting and documentation
  • Escalate any signs of criminal activity to the supervisor
  • Assist department heads in gathering information for regulators, police, and compliance
  • Perform daily logs, incident reports, and compliance reviews as required
  • Provide assistance to other operators as needed

Requirements

  • Ability to obtain a Casino Surveillance Operator (CSO) Training Completion Certification
  • Successful completion of a Criminal Record Check and Gaming Worker Registration through the Gaming Enforcement Branch
  • 1-2 years of security or surveillance experience, with gaming experience an asset
  • Education in law enforcement or a related field is an asset
  • CCTV Technician experience is an asset

What We Offer

  • Competitive hourly rate or commensurate with experience
  • Full-time opportunity with flexible shifts, including evenings and weekends
  • Personal days: 5 per year after 90 days of employment
  • Growth and development opportunities, both personal and professional
  • Premium Share 50% Health and Wellness benefits, including Life Insurance, Accidental Death and Dismemberment, Dental, and Medical
  • Mental Health resources at no cost to the employee
  • Vacation accrued starting on your first day of work at a rate of 4% of your earnings
  • Pomeroy Stay Travel Program
  • Refer a Friend Program
  • Relocation Expense to be negotiated


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