Retail Sales Associate, Key Holder

4 weeks ago


Welland, Ontario, Canada Groupe TVA Full time

Company Overview

At Groupe TVA, we take pride in being at the forefront of delivering affordable wireless solutions to Canadians. We are constantly seeking motivated individuals who are eager to challenge the norm.

Position Overview

As a Retail Sales Associate, Key Holder, your responsibilities will include:

  • Driving revenue by presenting top-tier mobile plans to our clientele
  • Upholding our core Values to ensure exceptional customer experiences
  • Fostering a dynamic and inspiring workplace for yourself and your colleagues

You are drawn to this position because you embrace challenges. You are results-driven and take charge of your own success. Your strong verbal communication skills enable you to engage in authentic and meaningful conversations with our customers. You thrive on achieving both personal and professional goals and desire to be part of a team that celebrates collective achievements.

Daily Responsibilities

In your role as a Retail Sales Associate, Key Holder, your primary interactions will be with team members and customers. You will play a crucial role in a welcoming and diverse environment that promotes healthy competition for sales rewards. You will showcase the advantages of our services and inform customers about the latest products and promotions.

Required Qualifications

  • Ability to engage in conversations that uncover customer needs and provide effective solutions
  • Experience in a fast-paced setting where customers expect prompt and personalized service
  • A positive demeanor that contributes to an outstanding customer experience
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Additional Benefits

  • This position is part of a union, with a starting salary as outlined in the collective agreement, plus commission opportunities.
  • Enjoy a customizable health and dental benefits program, along with options for a company-matched pension plan (depending on the role).
  • Participate in a wellness program that emphasizes physical, mental, financial, and social well-being.
  • Access the Employee Assistance Program for you and your family, including Virtual Healthcare services.
  • Engage in impactful projects and take on challenges that allow you to excel.
  • Unlock your potential and envision your future within the Groupe TVA family through various career paths.

Commitment to Diversity

We are dedicated to fostering an accessible, equitable, and inclusive workplace that reflects the diversity of our community. We strive to create an environment where every individual is valued and respected for their unique contributions and can achieve their full potential. We welcome the opportunity to accommodate requests for accessibility throughout the hiring process.



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