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Retail Sales Associate, Key Holder

3 months ago

Welland, Ontario, Canada Groupe TVA Full time

Company Overview

At Groupe TVA, we take pride in being at the forefront of delivering accessible wireless services to Canadians. We are constantly seeking motivated individuals who are ready to challenge the norm.

Role Overview

As a Retail Sales Associate, Key Holder, your responsibilities will include:

  • Driving revenue by presenting top-tier mobile plans to our clientele
  • Upholding our core Values to ensure exceptional customer experiences
  • Fostering a dynamic and stimulating work environment for yourself and your colleagues

You are drawn to this position because you embrace challenges. You are results-driven and take charge of your own future. Your strong verbal communication skills enable you to engage in authentic, spontaneous conversations with our customers. You are passionate about achieving both personal and professional goals and wish to be part of a team that celebrates collective achievements.

Daily Responsibilities

In your role as a Retail Sales Associate, Key Holder, your daily interactions will primarily involve your teammates and customers. You will play a crucial role in a welcoming and diverse atmosphere that promotes healthy competition for sales rewards. You will showcase the advantages of our services and inform customers about the latest products and promotions available.

Required Qualifications

  • Ability to engage in meaningful conversations to identify customer needs and provide effective solutions
  • Experience in a fast-paced setting where customers expect prompt and personalized service
  • A positive demeanor that contributes to outstanding customer satisfaction
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Additional Benefits

  • This position is part of a union, with a starting salary outlined in the collective agreement, plus commissions.
  • Enjoy a customizable health and dental benefits program, along with opportunities for company-matched pension plans (depending on the role).
  • Enhance your well-being through our wellness program, focusing on physical, mental, financial, and social health.
  • Access the Employee Assistance Program for you and your family, including Virtual Healthcare services.
  • Engage in impactful projects and embrace challenges that will allow you to exceed your own expectations.
  • Unlock your full potential and envision your future within the Groupe TVA family through various career paths.

Commitment to Diversity

We are dedicated to fostering an accessible, equitable, and inclusive workplace that reflects the diversity of the community we serve. We strive to create an environment where every individual is valued and respected for their unique contributions and can reach their full potential. We are eager to learn about the distinct qualities that make you who you are.

We are happy to provide accommodations to promote accessibility upon request. If you require any assistance during the process, please let us know when you first reach out.