Retail Store Manager

7 days ago

Welland, Ontario, Canada CHEEMA RETAIL INC. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Cheema Retail Inc. as a key member of our retail operations team.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, ensuring seamless store operations and exceptional customer service.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth and improvement.
  • Store Operations: Establish work schedules, authorize payments, and order merchandise, ensuring efficient store operations and compliance with company policies.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to sales workers to improve performance and achieve goals.
Additional Responsibilities
  • Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees, promoting diversity and inclusion in the workplace.
  • Support for Youths: Participate in government or community programs that support youth employment, promoting skills development and career advancement.
  • Support for Indigenous People: Participate in government or community programs that support Indigenous people, promoting cultural awareness and inclusion.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail supervisory role.
  • Language: English.
  • Work Hours: 40 hours per week.

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