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Retail Sales Associate, Key Holder

3 months ago


Welland, Ontario, Canada Groupe TVA Full time

Company Overview

At Groupe TVA, we take pride in being at the forefront of providing accessible wireless solutions to Canadians. We are constantly seeking driven individuals who are eager to challenge the norm.

Position Overview

As a Retail Sales Associate, Key Holder, your responsibilities will include:

  • Boosting sales by presenting top-tier mobile plans to our clientele
  • Embodying our core Values to deliver exceptional customer service
  • Fostering a vibrant and stimulating work environment for yourself and your colleagues

You are drawn to this position because you embrace challenges. You are results-driven and take charge of your own future. Your strong verbal communication skills enable you to engage in spontaneous, meaningful conversations with our customers. You thrive on achieving both personal and professional goals and desire to be part of a team that celebrates collective achievements.

Daily Responsibilities

In your role as a Retail Sales Associate, Key Holder, your daily interactions will primarily involve your teammates and customers. You will play a crucial role in a welcoming and diverse atmosphere that promotes healthy competition for sales rewards. You will showcase the advantages of our mobile services and inform customers about the latest products and promotions.

Required Qualifications

  • Ability to engage in conversations that uncover customer needs and provide effective solutions
  • Experience in a fast-paced environment where customers expect prompt and personalized service
  • A positive demeanor that contributes to an outstanding customer experience
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Additional Benefits

  • This is a unionized position, with a starting salary as outlined in the collective agreement, plus commissions.
  • Enjoy a customizable health and dental benefits program and opportunities for company-matched pension plans (depending on the role).
  • Promote your well-being through our wellness program, focusing on physical, mental, financial, and social health.
  • Access the Employee Assistance Program for you and your family, including Virtual Healthcare services.
  • Engage in impactful projects and take on challenges that will help you grow.
  • Unlock your full potential and envision your future within the Groupe TVA family through various career paths.

Commitment to Diversity

We are dedicated to fostering an accessible, equitable, and inclusive workplace that reflects the diversity of our community. We strive to create an environment where every individual is valued and respected for their unique qualities and can reach their full potential. We welcome the opportunity to accommodate requests for accessibility throughout the hiring process.