Reservations Coordinator

1 month ago


Milton, Ontario, Canada HOLIDAY INN EXPRESS & SUITES Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:
  • Guest Services: Assist guests with special needs, provide exceptional customer service, and ensure a warm welcome to our hotel.
  • Operations: Coordinate, assign, and review work to ensure smooth hotel operations, maintain computer systems, and arrange repair work as needed.
  • Requisition and Supplies: Requisition materials and supplies to maintain a well-stocked front desk and ensure business continuity.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work Setting: Hotel, motel, resort
  • Computer and Technology Knowledge: MS Outlook
  • Security and Safety: Basic security clearance, criminal record check
  • Transportation/Travel Information: Public transportation available
  • Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, large workload, tight deadlines, physically demanding
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, organized, team player, values and ethics, punctuality
What We Offer:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week


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