Reservations Supervisor

2 months ago


Milton, Ontario, Canada HOLIDAY INN EXPRESS & SUITES Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Holiday Inn Express & Suites. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities
  • Guest Services: Assist guests with special needs, providing exceptional customer service and ensuring their stay is memorable.
  • Operations Management: Coordinate, assign, and review work to ensure smooth hotel operations, including maintaining computer systems, equipment, and arranging repair work as needed.
  • Supply Chain Management: Requisition materials and supplies to maintain optimal inventory levels and ensure business continuity.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives, promoting a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a related role
  • Skills: MS Outlook, basic security clearance, and ability to work in a fast-paced environment
  • Work Environment: Hotel, motel, or resort setting
What We Offer
  • Competitive Salary: A fair and competitive salary package
  • Opportunities for Growth: Opportunities for professional growth and development within the company
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance


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