Reservations Coordinator

2 months ago


Milton, Ontario, Canada HOLIDAY INN EXPRESS & SUITES Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:
  • Guest Services: Assist guests with special needs, provide exceptional customer service, and maintain a positive attitude.
  • Operations: Coordinate, assign, and review work to ensure business continuity and customer service delivery. Maintain operation of computer systems, equipment, and machinery, and arrange repair work as needed.
  • Logistics: Requisition materials and supplies, and ensure timely delivery to meet business needs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
Work Environment:

Our hotel is a dynamic and fast-paced environment, with a large workload and tight deadlines. You will be required to work in a combination of sitting, standing, and walking, with occasional bending, crouching, and kneeling.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Team Environment: A supportive and collaborative team environment.
How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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