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Administrative Coordinator

1 month ago

Toronto, Ontario, Canada Douglas College Full time
Job Title: Administrative Associate

We are seeking a highly organized and detail-oriented Administrative Associate to join our Enrolment Services team at Douglas College. As a key member of our team, you will provide exceptional administrative support to the Registrar and Associate Registrars, ensuring the smooth operation of our department.

Key Responsibilities:
  • Student Support: Provide direct administrative support to students, including advising on Enrolment Services requirements and policies, and facilitating student success in Enrolment Services.
  • Administrative Support: Assist with administrative tasks, such as compiling and reviewing applicant and student files, and updating information on the College website and intranet.
  • Communication: Communicate effectively with students, faculty, and staff, both verbally and in writing, to provide excellent customer service and support.
  • Problem-Solving: Identify and resolve problems related to student admission, registration, and success, and make recommendations to improve and streamline processes.
  • Reception: Provide reception services for the Enrolment Services, including answering telephone calls, greeting visitors, and responding to mail and emails.
Requirements:
  • Completed a one-year program in Office Administration or a related field at a recognized post-secondary institution (diploma/bachelor's degree preferred) combined with a minimum of two years related work experience, or an equivalent combination of education, training, and experience.
  • Good working knowledge of English, strong oral and written communication skills, and good working knowledge of the applicable College policies and procedures.
  • Proven ability to be flexible and adaptable in a dynamic, ever-changing environment, and demonstrated ability to recognize, analyze, and resolve problems.
  • Proven ability to handle sensitive, confidential student, staff, and faculty information in a professional manner, and demonstrated ability to communicate courteously and effectively in writing, in person, or on the telephone with staff, faculty, administrators, and students.

We offer a dynamic and supportive work environment, and the opportunity to work with a talented team of professionals. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.