Spa Operations Supervisor

1 month ago


Brampton, Ontario, Canada Pearl Wellness & Spa Inc. Full time
Position Overview

The Spa Operations Supervisor plays a crucial role in ensuring the smooth functioning of our wellness center. This position requires a dedicated individual with a strong background in spa management and a commitment to providing exceptional service.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within a spa or wellness environment.
Key Responsibilities
  • Develop and manage work schedules for staff to ensure efficient operations.
  • Organize maintenance and repair tasks to uphold facility standards.
  • Provide assistance to clients with special requirements to enhance their experience.
  • Coordinate activities with other departments to ensure seamless service delivery.
  • Monitor service quality and production levels to maintain high standards.
  • Oversee the cleaning of specialized and challenging items to ensure cleanliness and hygiene.
  • Prepare and submit progress reports and other documentation as needed.
  • Order necessary materials, equipment, and supplies to support operations.
  • Supervise, coordinate, and schedule the activities of staff members.
  • Train team members in their job responsibilities, safety protocols, and company policies.
  • Manage office and volunteer staff to ensure effective support.
  • Establish and implement work procedures to enhance operational efficiency.
Supervisory Responsibilities

The Spa Operations Supervisor will oversee a team of 3-4 individuals, ensuring that all staff members are performing their duties effectively.

Work Environment
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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