Spa Operations Supervisor

1 month ago


Brampton, Ontario, Canada Pearl Wellness & Spa Inc. Full time
Position Overview

The Spa Operations Supervisor plays a crucial role in ensuring the smooth functioning of our wellness facility. This position involves overseeing daily operations, managing staff, and ensuring high-quality service delivery to our clients.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of a dedicated team of 3-4 individuals.
  • Scheduling: Create and manage work schedules to optimize staff efficiency.
  • Maintenance Coordination: Arrange for necessary maintenance and repair tasks to keep the spa in top condition.
  • Client Assistance: Provide support to clients with special needs, ensuring their comfort and satisfaction.
  • Quality Monitoring: Regularly assess service quality and production levels to maintain high standards.
  • Reporting: Prepare and submit progress reports and other necessary documentation.
  • Training: Educate staff on job responsibilities, safety protocols, and company policies.
  • Resource Management: Requisition or order materials, equipment, and supplies as needed.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within a spa or wellness environment.
Work Environment

This is a permanent position with a commitment of 35 hours per week. The primary language of communication within the workplace is English.



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