Spa Operations Manager

2 weeks ago

Brampton, Ontario, Canada Pearl Wellness & Spa Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Spa Supervisor to join our team at Pearl Wellness & Spa Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our spa, ensuring exceptional customer service and maintaining high standards of quality and cleanliness.

Key Responsibilities
  • Scheduling and Coordination

Manage the spa's schedule, ensuring that all staff members are adequately staffed and that client appointments are met.

Client Services

Assist clients with special needs, provide exceptional customer service, and ensure that all clients have a positive experience at our spa.

Staff Supervision

Supervise and train staff members in job duties, safety procedures, and company policies, ensuring that they are equipped to provide excellent service to our clients.

Quality Control

Monitor quality and production levels, ensuring that our spa meets the highest standards of cleanliness and service.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year of experience in a spa or customer service environment

Supervision

3-4 people

Work Term

Permanent

Work Language

English

Hours

35 hours per week

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