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Spa Operations Supervisor
3 months ago
The Spa Operations Supervisor plays a crucial role in ensuring the smooth functioning of spa services at Pearl Wellness & Spa Inc. This position requires a blend of leadership, organizational skills, and a commitment to providing exceptional service to clients.
Key Responsibilities- Work Scheduling: Develop and manage work schedules for spa staff to ensure optimal coverage and service delivery.
- Maintenance Coordination: Oversee the arrangement of maintenance and repair tasks to maintain the spa's facilities and equipment.
- Client Assistance: Provide support to clients with special requirements, ensuring their needs are met with care and professionalism.
- Interdepartmental Coordination: Collaborate with other departments to ensure seamless service delivery and enhance the overall client experience.
- Quality Monitoring: Regularly assess service quality and production levels to uphold the spa's high standards.
- Specialty Cleaning Oversight: Ensure the proper cleaning of specialty items and difficult-to-maintain equipment.
- Reporting: Prepare and submit various reports detailing progress and operational metrics.
- Material Requisition: Order necessary materials, equipment, and supplies to support spa operations.
- Staff Supervision: Lead, coordinate, and schedule the activities of spa staff, ensuring adherence to job duties and safety protocols.
- Training: Conduct training sessions for staff on job responsibilities, safety measures, and company policies.
- Volunteer Management: Supervise office and volunteer personnel to enhance operational efficiency.
- Establish Procedures: Develop and implement work schedules and procedures to streamline operations.
This role involves supervising a team of approximately 3-4 individuals.
Experience RequirementsCandidates should possess a minimum of 7 months to less than 1 year of relevant experience in a supervisory role within a spa or wellness environment.
Employment Details- Job Type: Permanent
- Working Language: English
- Work Hours: 35 hours per week