**Customer Success Director**, **Strategic Account Manager**, **Client Success Leader**

4 days ago


Vancouver, British Columbia, Canada Tipalti Full time

**Key Responsibilities:**

  • **Customer Advocacy**: Foster strong, long-lasting relationships with Tipalti customers to ensure their success and satisfaction.
  • **Strategic Partnership**: Collaborate with cross-functional teams to develop and execute customer-centric strategies that drive business growth and customer loyalty.
  • **Solution Development**: Work closely with customers to understand their needs and develop tailored solutions that meet their business objectives.
  • **Performance Monitoring**: Regularly assess customer performance and provide actionable insights to drive improvement and optimize results.

**Requirements:**

  • **Strong Communication**: Excellent verbal and written communication skills to effectively engage with customers and internal stakeholders.
  • **Business Acumen**: In-depth understanding of business operations and the ability to analyze complex data to inform strategic decisions.
  • **Leadership**: Proven ability to lead and motivate teams to achieve exceptional results.


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