Client Relationship Manager

4 weeks ago

Calgary, Alberta, Canada Recruitment Partners Full time
Client Relationship Manager

Our client is seeking a Client Relationship Manager to enhance their operations. This position is pivotal in fostering and nurturing connections with both new and existing clientele. The ideal candidate will offer insights and support regarding all facets of group benefits plan formulation, execution, and continuous assistance. This role reports directly to the Group Consulting Manager.

Your success will be defined by your ability to:
  • Engage with current and potential clients to gather employee benefit information, plan structures, employee demographics, cost-sharing models, premium frameworks, historical premiums, claims, and experience data
  • Evaluate and assess plan structures; provide feedback, suggestions, and counsel
  • Craft tailored employee benefit plans for organizations while considering budgetary constraints
  • Compile and present information for submission to the underwriting department
  • Assist in delivering employee benefit proposals to both existing and prospective clients, encouraging their business
  • Facilitate the transition of new clients to the organization
  • Draft employee communications and coordinate with clients
  • Oversee employee enrollment in collaboration with client human resources personnel
  • Address general employee benefit inquiries from clients
  • Support clients with employee claims or claim management challenges
  • Develop and maintain relationships with the team and external partners
  • Assist the sales and business development team in promoting and quoting new business
  • Support the client management team as necessary
Your strengths include:
  • 3+ years of relevant industry experience with comprehensive knowledge of group benefits products, financial structures, and applicable legislation across Canada
  • Post-secondary education in Business Administration or equivalent experience is advantageous
  • Life and Accident and Sickness licensed; multiple jurisdictions would be beneficial
  • Certified Employee Benefits Specialist (CEBS) designation or Group Benefits Associate (GBA) is a plus
  • Experience within a brokerage, consulting, or carrier environment is preferred
  • Proficiency in MS Office applications with intermediate to advanced Excel capabilities
  • Exceptional communication and interpersonal skills
  • Ability to communicate effectively in both French and English is an asset
  • Clean driving record and valid class 5 license
  • Willingness to travel occasionally out of town or for overnight assignments
If you are interested in this role and meet the above criteria, please proceed with your application.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

Accounting & Finance – Sales & Operations – Supply Chain – Human Resources – Office Support – Technology

Contact us today – Your Search Partner –

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