Junior Helpdesk Support Specialist
1 week ago
Ammolite Technology Ltd, a leading provider of full-service systems management and IT infrastructure design, is seeking a Junior Helpdesk Support Analyst to join our technical team. As a key member of our support team, you will be responsible for providing timely and effective resolutions to client service requests.
Key Responsibilities:- Act as a helpdesk tier 1 team member, triage incoming client requests, and escalate matters that require additional attention.
- Ensure service request tickets have complete and accurate information, including key client details and service notes.
- Assist clients with hardware, software, network, and printer incidents and service requests.
- Provide proactive updates to clients on their service tickets.
- 1+ years of technical support experience in a service desk/helpdesk or equivalent role.
- Technology-related education, coursework, or certifications is a strong asset.
- Previous end-user computer experience, including troubleshooting hardware, software, networking, and printing.
- Training and development opportunities.
- Skilled technical team for mentorship.
- Opportunities for advancement.
- Employee health benefit plan.
- Variable bonus compensation based on individual and corporate growth and targets.
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Helpdesk Support Specialist
7 days ago
Victoria, British Columbia, Canada Ammolite Technology Full timeJob Title: Junior Helpdesk AnalystAmmolite Technology Ltd, a leading provider of full-service systems management and IT infrastructure design, is seeking a Junior Helpdesk Analyst to support our clients in Alberta and British Columbia.Job Summary:We are looking for a highly organized and detail-oriented individual to join our technical team. As a Junior...
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Helpdesk Support Specialist
7 days ago
Victoria, British Columbia, Canada Ammolite Technology Full timeJob Title: Junior Helpdesk AnalystAmmolite Technology Ltd, a leading provider of full-service systems management and IT infrastructure design, is seeking a Junior Helpdesk Analyst to support our clients in Alberta and British Columbia.Job Summary:We are looking for a highly organized and detail-oriented individual to join our technical team. As a Junior...
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Helpdesk Support Specialist
7 days ago
Victoria, British Columbia, Canada Ammolite Technology Full timeJob Title: Junior Helpdesk AnalystAmmolite Technology Ltd, a leading provider of full-service systems management, IT infrastructure design, and procurement, is seeking a Junior Helpdesk Analyst to join our technical team. This role will support our clients by providing timely and effective resolutions to their service requests.Key Responsibilities:Act as a...
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Helpdesk Support Specialist
7 days ago
Victoria, British Columbia, Canada Ammolite Technology Full timeJob Title: Junior Helpdesk AnalystAmmolite Technology Ltd, a leading provider of full-service systems management, IT infrastructure design, and procurement, is seeking a Junior Helpdesk Analyst to join our technical team. This role will support our clients by providing timely and effective resolutions to their service requests.Key Responsibilities:Act as a...
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Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support group.Key ResponsibilitiesProvide technical assistance and support to users experiencing difficulties with computer systems, software, and hardware.Research and implement solutions to technical...
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Helpdesk Senior Manager
2 weeks ago
Victoria, British Columbia, Canada NTT DATA Services Full timeAbout the RoleWe are seeking a highly skilled Helpdesk Senior Manager to join our team at NTT DATA Services. As a key member of our IT service delivery team, you will be responsible for providing technical leadership and expertise to ensure the delivery of high-quality services to our clients.Key ResponsibilitiesLead a team of helpdesk technicians to provide...
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Helpdesk Senior Manager
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Victoria, British Columbia, Canada NTT DATA Services Full timeAbout the RoleWe are seeking a highly skilled Helpdesk Senior Manager to join our team at NTT DATA Services. As a key member of our IT service delivery team, you will be responsible for providing technical leadership and expertise to ensure the delivery of high-quality services to our clients.Key ResponsibilitiesLead a team of helpdesk technicians to provide...
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Technical Support Specialist
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Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Blackman Support Services Ltd.Job SummaryThe Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key...
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Technical Support Specialist
6 days ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Blackman Support Services Ltd.Job SummaryThe Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key...
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Technical Support Specialist
2 hours ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Blackman Support Services Ltd.Job Summary:The Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key...
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Windows Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada MYRA Systems Full time $64,000Job SummaryMYRA Systems is seeking a highly skilled and motivated Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring prompt resolution of IT-related issues.Key ResponsibilitiesProvide first-line support and troubleshooting for hardware,...
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Windows Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada MYRA Systems Full time $64,000Job SummaryMYRA Systems is seeking a highly skilled and motivated Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring prompt resolution of IT-related issues.Key ResponsibilitiesProvide first-line support and troubleshooting for hardware,...
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Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support team.Key ResponsibilitiesTechnical Support: Provide technical assistance to users experiencing difficulties with computer systems, software, and hardware.Problem-Solving: Consult user guides,...
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Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support team.Key ResponsibilitiesTechnical Support: Provide technical assistance to users experiencing difficulties with computer systems, software, and hardware.Problem-Solving: Consult user guides,...
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Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support team.Key ResponsibilitiesTechnical Support: Provide technical assistance to users experiencing difficulties with computer systems, software, and hardware.Problem-Solving: Consult user guides,...
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Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support team.Key ResponsibilitiesTechnical Support: Provide technical assistance to users experiencing difficulties with computer systems, software, and hardware.Problem-Solving: Consult user guides,...
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Windows Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada MYRA Systems Full timeJob SummaryMYRA Systems is seeking a highly skilled Technical Support Analyst to join our team in Victoria, or on Vancouver Island. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring prompt resolution of IT-related issues.Key ResponsibilitiesProvide first-line support and...
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Windows Technical Support Specialist
2 weeks ago
Victoria, British Columbia, Canada MYRA Systems Full timeJob SummaryMYRA Systems is seeking a highly skilled Technical Support Analyst to join our team in Victoria, or on Vancouver Island. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring prompt resolution of IT-related issues.Key ResponsibilitiesProvide first-line support and...
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IT Support Analyst
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. as a key member of our technical support group.Key ResponsibilitiesProvide technical assistance and support to users experiencing difficulties with computer systems, software, and hardware.Research and implement solutions to technical...
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IT Support Specialist
1 month ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob OverviewWe are seeking a dedicated Technical Support Analyst to join our team at Blackman Support Services Ltd.. This is a permanent position that requires a commitment to providing exceptional support to our users.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWork Hours: 40 hours per weekEducation RequirementsNo formal degree,...