Senior Representative

1 month ago

Sudbury, Ontario, Canada Wesco Full time
Job Title: Senior Representative

As a Senior Representative at Wesco, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's products and/or services. You will participate in customer business planning to understand customer needs. Your primary focus will be face-to-face selling and account management activities to meet sales revenue goals by assessing customer needs and suggesting appropriate products, services and/or solutions and ensure a smooth sales process.

Key Responsibilities:
  • Qualify accounts by determining market potential and provide periodic territory sales forecasts.
  • Execute and expand assigned customer account plan(s) which is developed in conjunction with management.
  • Execute on billing margin initiatives through value added services, marketing programs, and supplier engagement.
  • Prospect potential customers, including cold calling and developing leads through referral channels.
  • Communicate with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrate the functions and utility of products or services to customers based on their needs.
  • Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Develop sales/supplier plans to drive account growth and retention while utilizing sales management tools to track and measure progress.
  • Develop and grow product knowledge through WESCO and supplier training.
  • Develop strong relationships with suppliers, including performing regular joint sales calls.
  • Provide quotations directly or in conjunction with sales support team.
  • Mentors sales team and communicates relevant information and expectations for optimum customer service.
Qualifications:
  • High School Degree or Equivalent required
  • Bachelor's Degree - Marketing, Sales, Business, Engineering or related field preferred
  • Three to five years outside sales experience required
  • Four years industry experience preferred
  • Ability to travel to current and potential clients and suppliers.
  • Ability to work flexible schedule and occasional overnight travel.
  • Excellent sales and negotiation skills.
  • Ability to develop and deliver presentations.
  • Strong interpersonal skills.
  • Effective communicator both written and verbally.
  • Ability to work in team environment.
  • Strong Microsoft Office Suite skills.
  • Knowledge of advertising and sales promotion techniques (Preferred).
  • Ability to travel 50% - 75%

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