Business Operations Coordinator
2 months ago
Job Title: Direct Purchase Analyst
Job Summary:
We are seeking a highly skilled Direct Purchase Analyst to join our team at CB Canada. As a Direct Purchase Analyst, you will play a critical role in supporting our customer-facing team by analyzing customer accounts, investigating anomalies, and preparing for contract renewals.
Key Responsibilities:
- Assist our customer support representatives with customer account analysis, anomaly investigation, and contract renewal preparation.
- Run reports and reconcile SAP and DP reports to ensure accuracy and compliance.
- Act as a liaison between our team and the billing team, tracking responses and resolving issues.
- Assist with CSR renewals, spreadsheets, and compliance items, including credit exposure and population of spreadsheets.
Requirements:
- Bachelor's degree in Business, Finance, or Math, or equivalent experience.
- Strong computer skills, including MS Office Suite and database concepts.
- Ability to perform multiple tasks with high accuracy and work under tight deadlines.
- Excellent interpersonal and communication skills, including negotiation and influence.
- Strong professionalism, time management, and organizational skills.
Preferred Qualifications:
- Understanding of direct purchase contract administration, customer billing, and financial systems.
- Working knowledge of ConTrax, Enerline, SAP CIS, WEBi, Adobe Acrobat, Excel, and Word.
- Experience in the natural gas and/or utilities market.
What We Offer:
CB Canada offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for business operations, we encourage you to apply for this exciting opportunity.
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