Healthcare Administrative Assistant

4 weeks ago


Winnipeg, Manitoba, Canada Manitoba Clinic Medical Corporation Full time

The role of a Medical Office Assistant (MOA) is crucial in providing essential administrative and clerical support to healthcare professionals. This position encompasses a variety of responsibilities aimed at enhancing the efficiency of medical practices.

Key Responsibilities

  • Delivering courteous and effective patient care while optimizing the use of clinic resources.
  • Managing incoming phone calls and other forms of communication with professionalism.
  • Drafting and preparing correspondence for medical professionals, including letters, appointment confirmations, and lab communications.
  • Facilitating patient care processes such as check-ins and procedural explanations as directed by healthcare providers.
  • Tracking and ensuring the timely completion of tasks assigned by physicians through various communication methods.
  • Handling billing and insurance documentation with accuracy and attention to detail.
  • Confirming appointments with patients at least two business days in advance.
  • Transporting laboratory samples for tissue and fluid analysis as required.
  • Coordinating appointment scheduling to enhance clinic productivity.
  • Overseeing monthly supply orders and maintaining inventory levels.
  • Executing administrative functions including billing and insurance tasks as necessary.
  • Managing medical inventory through effective supply and equipment ordering.
  • Converting paper records to digital formats through meticulous data entry and updates to patient files.
  • Fostering a positive and efficient work atmosphere.
  • Providing coverage at various stations as needed.
  • Performing additional duties as assigned.

Essential Competencies

  • Emotional Intelligence
  • Ability to recognize and understand others' perspectives while evaluating the strengths and weaknesses of various solutions.
  • Skill in bringing individuals together for collaborative efforts.
  • Integrity and honesty in all professional interactions.
  • Proactive approach to responsibilities and initiatives.

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