Lead Cloud Services Engineer

3 weeks ago

Kitchener, Ontario, Canada SAP Full time

Empowering the Future of Cloud Technology

At SAP, we are dedicated to fostering an environment where innovation thrives. Our culture emphasizes teamwork and a shared commitment to enhancing global operations. We strive to build a workplace that values diversity, promotes flexibility, and aligns with our mission-driven approach. Our collaborative atmosphere is complemented by a strong focus on professional growth, recognition of individual contributions, and a range of benefits tailored to your needs.

SAP is pioneering advancements in cloud data management through our cutting-edge SAP HANA Cloud Service. This service is integral to SAP's Business Technology Platform, addressing the data persistence requirements of both our core applications and external clients utilizing SAP HANA and SAP IQ relational database management systems in the cloud. Our service operates on all leading hyperscalers, spans multiple regions, and oversees over 20,000 database instances managing more than 2PB of data.

We are seeking experienced cloud developers to enhance the functionalities of SAP HANA Cloud and the SAP HANA Cloud data lakehouse. Our team focuses on developing services that facilitate self-service operations, ensure fault tolerance, enhance resilience, secure data, and provide APIs and monitoring, all while considering scalability in terms of capacity and cost. We employ a modern technology stack built on Kubernetes and adhere to contemporary development practices, including CI/CD, utilizing advanced tools like GitHub Copilot in our daily operations.

At SAP Waterloo, we take pride in our work culture and our team members. We cultivate a strong sense of collaboration and shared accountability. Our approach encourages the generation of innovative ideas and their implementation in production. We maintain an ambitious yet sustainable pace of work.

As a Senior Cloud Services Developer at SAP, your responsibilities will include:

Designing, coding, testing, and debugging cloud services, system automation, and infrastructure that contribute to features in SAP HANA Cloud, often collaborating closely with other service and core database teams. Utilizing and enhancing skills across various programming languages. While the majority of our code is developed in Go and Python, our developers also engage with systems written in C++ and Java, as well as various languages for infrastructure automation. Leveraging your expertise and analytical skills to prevent and address production incidents while continuously improving the stability, scalability, and operability of the product. Collaborating effectively within a team-oriented environment, providing and receiving constructive feedback to achieve optimal outcomes for the product. Leading projects on a per-project basis, regardless of your career level. Being empowered to pursue continuous learning, driving improvements and efficiencies in both technology and processes. Receiving support from management with technical expertise who respect the team's capabilities and promote its development. Participating in a shared on-call rotation. Collaborating with teams distributed across various locations within a matrix structure.

The ideal candidate for the Cloud Services Developer role will possess:

A degree in Computer Science or a related field. Exceptional written and verbal communication skills with a collaborative mindset. Over 5 years of experience in a platform or DevOps team within a SaaS environment, supporting mission-critical services. More than 5 years of experience in cloud computing (AWS, Azure, or GCP) or in the containerization of microservices and orchestration solutions, particularly Kubernetes and Docker, with a focus on developing Kubernetes operators. Strong problem-solving and troubleshooting abilities, capable of resolving complex technical challenges. Professional experience with systems programming languages such as Go, Rust, C/C++, Java, Python, or Scala, with a preference for Go and Python. Familiarity with cloud DevOps toolsets, including Grafana and Prometheus. The capability to understand systems from foundational principles, reason about distributed systems, concurrency, and hardware, and address systems-related issues. A strong work ethic, a passion for problem-solving, and a self-motivated attitude.

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Unleash Your Potential

SAP's innovations empower over four hundred thousand customers globally to collaborate more effectively and leverage business insights more efficiently. Initially recognized for our leadership in enterprise resource planning (ERP) software, SAP has evolved into a market leader in comprehensive business application software and related services for database management, analytics, intelligent technologies, and experience management. As a cloud-centric organization with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, committed to fostering a highly collaborative team culture and personal development. Whether connecting global industries, individuals, or platforms, we ensure that every challenge receives the solution it deserves. At SAP, you can truly unleash your potential.

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