Lead Cloud Services Engineer

3 weeks ago

Kitchener, Ontario, Canada SAP Full time

Elevate Your Career with SAP

At SAP, we empower you to achieve your fullest potential. Our organizational culture emphasizes teamwork and a shared commitment to enhancing global operations. Our daily focus is on establishing a foundation for the future and fostering a workplace that appreciates diversity, promotes flexibility, and aligns with our mission-driven and forward-thinking objectives. We provide a collaborative, supportive team atmosphere with a strong emphasis on professional growth, acknowledgment of individual contributions, and a range of benefits tailored to your needs.

SAP is leading the charge in transforming data management in the cloud through our groundbreaking SAP HANA Cloud Service. This service is integral to SAP's Business Technology Platform, catering to the data persistence requirements of both SAP's core applications and external clients utilizing the SAP HANA and SAP IQ relational database management systems in the cloud. Our service operates on all major hyperscalers, spans numerous regions, and oversees over 20,000 database instances, managing more than 2PB of data.

We are seeking experienced cloud developers to enhance the functionalities of SAP HANA Cloud and the SAP HANA Cloud data lakehouse. Our team is responsible for the services surrounding databases that facilitate self-service operations, ensure fault tolerance, enhance resilience, maintain data security, and provide APIs and monitoring, all while considering scalability from both capacity and cost perspectives. We utilize a modern technology stack built on Kubernetes and adhere to contemporary development practices, including CI/CD, employing cutting-edge tools like GitHub Copilot in our daily operations.

At SAP Waterloo, we take pride in our work environment and our team members. We foster a culture of collaboration and shared accountability. We excel at generating innovative ideas and implementing them effectively. Our pace is ambitious yet sustainable.

As a Senior Cloud Services Developer at SAP, your responsibilities will include:

Designing, coding, testing, and debugging cloud services, system automation, and infrastructure that contribute to features in SAP HANA Cloud, often collaborating closely with other service and core database teams. Enhancing your skills across multiple programming languages. While the majority of our code is developed in Go and Python, our developers also engage with systems written in C++ and Java, as well as various languages for infrastructure automation. Leveraging your expertise and analytical skills to prevent and resolve production incidents while continuously improving the stability, scalability, and operability of the product. Collaborating effectively within a team-oriented environment, providing and receiving constructive feedback to achieve optimal outcomes for the product. Leading projects on a project-by-project basis, regardless of your career level. Being empowered to pursue continuous learning, implementing improvements, and driving efficiencies in both technology and processes. Receiving support from management with technical expertise who value the team's capabilities and encourage its development. Participating in a shared on-call rotation. Collaborating with geographically dispersed teams within a matrix structure.

The ideal candidate for the Cloud Services Developer role will possess:

A degree in Computer Science or a related field. Exceptional written and verbal communication skills, along with a desire to collaborate with others. Over 5 years of experience in a platform or DevOps team within a SaaS environment, supporting mission-critical services. More than 5 years of experience in cloud computing (AWS, Azure, or GCP) or in the containerization of microservices and container orchestration solutions, particularly Kubernetes and Docker, with a focus on developing Kubernetes operators. Strong problem-solving and troubleshooting abilities, with a knack for resolving complex technical challenges. Professional experience with systems programming languages such as Go, Rust, C/C++, Java, Python, or Scala, with a preference for Go and Python. Familiarity with cloud DevOps toolsets, including Grafana and Prometheus. The capability to comprehend systems from fundamental principles, reason about distributed systems, concurrency, and hardware, and address systems-related issues. A robust work ethic, a passion for problem-solving, and a self-motivated attitude.

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Unleash Your Potential

SAP innovations empower over four hundred thousand customers globally to collaborate more effectively and leverage business insights more efficiently. Initially recognized for our leadership in enterprise resource planning (ERP) software, SAP has evolved into a market leader in comprehensive business application software and related services for database management, analytics, intelligent technologies, and experience management. As a cloud-centric organization with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, fostering a highly collaborative team culture and a commitment to personal development. Whether connecting global industries, individuals, or platforms, we ensure that every challenge receives the solution it deserves. At SAP, you can truly unleash your potential.

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