Customer Experience Associate

11 hours ago


St John's, Newfoundland and Labrador, Canada TD Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the overall success of our branch.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Financial Transactions: Process a range of financial transactions, including deposits, withdrawals, and bill payments, in an accurate and efficient manner.
  • Product and Service Knowledge: Develop and maintain a broad knowledge of our products and services, including our banking capabilities and advice offerings.
  • Team Collaboration: Work collaboratively with colleagues to achieve business objectives and support the overall success of the branch.
Requirements
  • Education: High school diploma and/or equivalent experience.
  • Experience: 1+ years of relevant experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
About TD Bank

TD Bank is one of the world's leading global financial institutions, with a commitment to delivering legendary customer experiences. We are a diverse and inclusive organization, with a passion for helping our customers and communities achieve their financial goals.

We offer a comprehensive total rewards package, including a competitive salary, variable compensation, and a range of benefits and perks. Our colleagues are our greatest asset, and we are committed to supporting their growth and development through regular leadership and development conversations, training programs, and mentorship opportunities.



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