Retail Sales Associate, Customer Experience Expert

7 days ago

St John's, Newfoundland and Labrador, Canada Bell Canada Full time

About the Role:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Bell Canada. As a key member of our Consumer and Small Business team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Provide personalized product recommendations to customers, ensuring they find the best solutions to meet their needs.
  • Develop and maintain a deep understanding of our products and services, including their features, benefits, and applications.
  • Build strong relationships with customers, understanding their preferences and tailoring your approach to meet their individual needs.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Stay up-to-date on industry trends, competitor activity, and market developments to inform your sales strategies.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development, including training and mentorship programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A 35% discount on our services, plus access to exclusive offers from our partners.

Requirements:

  • 1-2 years of experience in retail sales, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • A strong understanding of sales principles and techniques, with a proven track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

Preferred Qualifications:

  • Experience working in a retail environment, with a focus on customer service and sales.
  • Knowledge of our products and services, including their features, benefits, and applications.
  • Fluency in a second language, with the ability to communicate effectively with customers from diverse backgrounds.

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