Client Account Executive

7 days ago


Montréal StLaurent, Canada CAE Full time
About This Role

We are seeking a highly skilled and customer-focused professional to join our team as a Client Account Executive. In this role, you will be responsible for delivering exceptional customer service and driving revenue growth for our clients.

Key Responsibilities:
  • Manage a portfolio of high-value clients, providing proactive and reactive support to ensure their training needs are met.
  • Collaborate with internal stakeholders to develop and implement sales strategies that drive revenue growth and customer satisfaction.
  • Act as a subject matter expert on our training platforms, providing guidance and support to clients and internal teams.
  • Build and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell our services.
  • Ensure accurate and timely reporting, booking, and CRM entry.
Requirements:
  • Bachelor's degree preferred.
  • 2-5 years of job-related experience.
  • Bilingual.
  • Ability to travel up to 25% of the year.
  • Knowledge of FAR Part 91 and 135 preferred.
  • Strong interpersonal and communication skills.
  • Frequent customer contact.
  • Customer service oriented.
  • Business Aviation Industry knowledge is an asset.
  • Familiarity with sales process is an asset.
  • Pilot's license preferred but not required.
  • Strong organization and multi-prioritizing task skills.
  • Solid negotiation skills.
  • Experience with corporate flight departments and/or charter operators preferred.
About CAE

CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. We offer a dynamic and innovative environment, international travel opportunities, and a stimulating career path with internal mobility.

We are an equal-opportunity employer committed to diversity, equity, and inclusion. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply.



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