**Store Operations Manager**

1 week ago


Canada The North West Company Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Store Operations Manager to join our team at The North West Company Inc. As a Store Operations Manager, you will be responsible for leading the store team to achieve sales and profitability targets, while ensuring excellent customer service and a positive store environment.

Key Responsibilities
  • Develop and Implement Store Strategies
    • Develop and implement store-specific action plans to achieve sales and profitability targets.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Lead and Manage the Store Team
    • Recruit, train, and develop a high-performing store team.
    • Provide coaching and feedback to team members to ensure excellent customer service and sales performance.
  • Manage Store Operations
    • Oversee store inventory management, including ordering and receiving merchandise.
    • Manage store labor costs and schedules to ensure optimal staffing levels.
    • Ensure compliance with company policies and procedures.
  • Drive Sales and Customer Engagement
    • Develop and implement sales strategies to drive sales growth and customer engagement.
    • Monitor and analyze customer feedback to identify areas for improvement.
Requirements
  • Experience and Qualifications
    • Minimum 2 years of experience in a retail or store management role.
    • Proven track record of achieving sales and profitability targets.
    • Excellent leadership and communication skills.
  • Skills and Abilities
    • Strong analytical and problem-solving skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Excellent customer service and interpersonal skills.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure.
    • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth.
    • Training and development programs to enhance skills and knowledge.


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