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  • Hotel Receptionist

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    Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

    We are seeking a skilled Hotel Front Desk Clerk to join our team at BC LTD DBA Holiday Inn Express & Suites. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient...

Hotel Receptionist

1 month ago

Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at BC LTD DBA Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Guest Service: Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Room Reservations: Process room reservations, cancellations, and changes, ensuring accurate and up-to-date information.
  • Front Desk Operations: Manage the front desk area, handling guest inquiries, and maintaining a clean and organized workspace.
  • Communication: Answer phone calls, respond to emails, and communicate effectively with guests, colleagues, and management.
  • Teamwork: Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Work Setting: Hotel, motel, resort.
  • Personal Suitability: Client focus, team player.
What We Offer

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.