Hotel Receptionist

4 weeks ago


Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

At BC LTD DBA Holiday Inn Express & Suites, we are seeking a skilled Hotel Receptionist to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Resolve complaints and claims in a professional and courteous manner.
  • Process group arrivals and departures, ensuring a smooth and seamless experience for our guests.
  • Take, cancel and change room reservations as needed.
  • Provide information on hotel facilities and services to our guests.
  • Maintain an inventory of vacancies, reservations and room assignments.
  • Answer telephone and relay telephone calls and messages in a professional manner.
  • Assist clients/guests with special needs and provide exceptional customer service.

The successful candidate will have a Secondary (high) school graduation certificate and experience working in a hotel or motel environment. We offer a Permanent position with 35 hours per week and a Language of work: English.


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