Customer Service Representative

1 week ago


Stellarton, Nova Scotia, Canada CONNORS TRANSFER LIMITED Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conners Transfer Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Answering Inquiries
    • Respond to customer inquiries via phone, email, or in-person
    • Provide accurate and timely information to customers
  • Resolving Complaints
    • Listen to customer concerns and respond in a professional and empathetic manner
    • Resolve customer complaints in a fair and timely manner
  • General Office Duties
    • Perform general office duties such as data entry, filing, and record-keeping
    • Maintain accurate and up-to-date records of customer interactions
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience
  • Work Experience
    • 2 years to less than 3 years of customer service experience
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
Benefits
  • Health Benefits
    • Dental plan
    • Health care plan
    • Vision care benefits
  • Financial Benefits
    • Group insurance benefits
    • Life insurance
    • Pension plan
    • Registered Retirement Savings Plan (RRSP)
  • Other Benefits
    • Paid time off (volunteering or personal days)
    • Permanent employment
    • 40 hours per week
Language

English



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