Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conners Transfer Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities- Answering Inquiries
- Respond to customer inquiries via phone, email, or in-person
- Provide accurate and timely information to customers
- Resolving Complaints
- Listen to customer concerns and respond in a professional and empathetic manner
- Resolve customer complaints in a fair and timely manner
- General Office Duties
- Perform general office duties such as data entry, filing, and record-keeping
- Maintain accurate and up-to-date records of customer interactions
- Education
- Secondary (high) school graduation certificate or equivalent experience
- Work Experience
- 2 years to less than 3 years of customer service experience
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Health Benefits
- Dental plan
- Health care plan
- Vision care benefits
- Financial Benefits
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
- Other Benefits
- Paid time off (volunteering or personal days)
- Permanent employment
- 40 hours per week
English
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