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IT Support Specialist

2 months ago


Ottawa, Ontario, Canada Hemmersbach Full time

About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Hemmersbach. As an IT Support Specialist, you will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities

  • Respond to incoming tickets for onsite support of end-users
  • Provide technical support for workplace/desktops, laptops, software, and hardware
  • Support Windows corporate network environment (Active Directory, Microsoft Intune)
  • Support mobile devices and multimedia equipment in meeting and conference rooms
  • Manage IT hardware inventory
  • Provide day-to-day local/remote desktop support
  • Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues

About Us

Hemmersbach is a leading provider of IT infrastructure services, operating in over 190 countries with 50 own subsidiaries. We deliver exclusive services to the leading companies in the IT industry. Our mission is to make the world a better place, and we achieve this by donating 20% of our profits to our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.