Senior Desktop Support Specialist
1 day ago
Job Title: Sr. Desktop Support Analyst
At PeopleToGo, we are seeking a highly skilled Sr. Desktop Support Analyst to join our team. As a key member of our Desktop Support Team, you will provide top-notch support to our users, ensuring seamless access to our systems and applications.
Key Responsibilities:
- Provide expert-level support for desktop hardware, software, and networking issues
- Reset passwords and create user IDs for Lotus Notes (Ver. 7 or 8)
- Support BlackBerry (BES) devices and VPN remote user access
- Troubleshoot and repair PC/Laptop hardware issues
- Imaging technologies: Ghost or RIS/Image X or WDS
- Excellent customer service skills, with experience providing deskside support at the executive level
Requirements:
- Minimum 3-year College diploma or University degree in a technology-related discipline
- MCSE and A+ industry certifications preferred
- 5-7 years of experience in PC support & Networking
- Recent Lotus Notes (Ver. 7 or 8) password resets, ID Administration experience
- Experience providing support to Senior Executives
- BlackBerry support experience required (client and BES)
About Us:
At PeopleToGo, we value our employees and strive to create a dynamic and supportive work environment. If you are a motivated and career-minded individual with a strong work ethic, we encourage you to apply for this exciting opportunity.
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