Desktop Support Specialist

2 weeks ago

Toronto, Ontario, Canada Leon's Furniture Full time

Job Summary

Leon's Furniture is seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our desktop systems.

Key Responsibilities

  • Provide technical support for desktop hardware and software issues, including troubleshooting, diagnosing, and resolving problems.
  • Install, configure, and maintain desktop systems, including imaging and provisioning.
  • Develop and implement processes to improve Help Desk operations and enhance the overall user experience.
  • Collaborate with the IT team to identify and resolve technical issues, and provide recommendations for process improvements.
  • Provide excellent customer service and communicate effectively with employees at all levels.

Requirements

  • Minimum 3 years of professional IT experience in desktop support, with a focus on troubleshooting and resolving technical issues.
  • Excellent oral and written communication skills, with the ability to communicate complex technical information to non-technical employees.
  • Technical proficiency with Microsoft Windows desktop environment, including Active Directory, Group Policies, and Windows patch policies.
  • Experience with device imaging and provisioning, including Microsoft SCCM, MDT, and WDS.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.

Preferred Qualifications

  • Experience with BMC FootPrint IT service management and Cisco Finesse Call Centre product.
  • Knowledge of Windows/Linux desktop administration and operations, including file and print sharing.
  • Experience with iOS devices, including preparation, deployment, and management.
  • Microsoft Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Microsoft 365 Certified: Teams Administrator Associate certification.

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job SummaryLeon's Furniture is seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and software...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job SummaryLeon's Furniture is seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Leon's Furniture Full time

    Job SummaryLeon's Furniture is seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing end-user support for our employees, resolving technical issues, and ensuring the smooth operation of our desktop systems.Key Responsibilities:Provide technical assistance to employees, resolving issues...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing end-user support for our employees, resolving technical issues, and ensuring the smooth operation of our desktop systems.Key Responsibilities:Provide technical assistance to employees, resolving issues...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Desktop Support SpecialistLocation: RemoteType: 12-month contractOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Provide technical support for users with PC, laptop,...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Desktop Support SpecialistLocation: RemoteType: 12-month contractOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Provide technical support for users with PC, laptop,...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide end-user support for our employees, ensuring that they have a seamless and productive experience with our technology infrastructure.Key ResponsibilitiesProvide technical assistance to employees, resolving issues related to...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide end-user support for our employees, ensuring that they have a seamless and productive experience with our technology infrastructure.Key ResponsibilitiesProvide technical assistance to employees, resolving issues related to...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical assistance to employees, resolving technical issues, and ensuring the smooth operation of our desktop systems.Key Responsibilities:Provide technical support to employees, including...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking an experienced Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for our desktop infrastructure.Key Responsibilities:Support and troubleshoot IT infrastructure, including workstations, laptops, hardware, software,...

  • Desktop Support Specialist

    1 week ago

    Toronto, Ontario, Canada CB Canada Full time

    CB Canada is seeking an experienced IT System Support Analyst to join our team. As a Desktop Support Specialist, you will serve as the primary point of contact for technical issues and resolutions. This role requires strong knowledge of Microsoft-based operating systems and software, as well as experience with Active Directory and customer service. You will...

  • Desktop Support Specialist

    1 week ago

    Toronto, Ontario, Canada CB Canada Full time

    CB Canada is seeking an experienced IT System Support Analyst to join our team. As a Desktop Support Specialist, you will serve as the primary point of contact for technical issues and resolutions. This role requires strong knowledge of Microsoft-based operating systems and software, as well as experience with Active Directory and customer service. You will...

  • Senior Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistOur client, a leading provider of innovative solutions, is seeking a highly skilled Senior Desktop Support Specialist to join their team at PeopleToGo. The successful candidate will provide expert-level support for desktop systems, networks, and peripherals, ensuring seamless operations and exceptional user...

  • Senior Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistOur client, a leading provider of innovative solutions, is seeking a highly skilled Senior Desktop Support Specialist to join their team at PeopleToGo. The successful candidate will provide expert-level support for desktop systems, networks, and peripherals, ensuring seamless operations and exceptional user...

  • Desktop Support Specialist

    5 days ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking an experienced IT System Support Analyst to join our team at CB Canada. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for our IT infrastructure.Key ResponsibilitiesSupport and troubleshoot IT infrastructure, including workstations, laptops, hardware, software, servers,...

  • Desktop Support Specialist

    5 days ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking an experienced IT System Support Analyst to join our team at CB Canada. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for our IT infrastructure.Key ResponsibilitiesSupport and troubleshoot IT infrastructure, including workstations, laptops, hardware, software, servers,...

  • Senior Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistOur client, a leading provider of innovative solutions, is seeking a highly skilled Senior Desktop Support Specialist to join their team at PeopleToGo. The successful candidate will provide expert-level support for desktop systems, networks, and peripherals, ensuring seamless operations and exceptional user...

  • Senior Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistOur client, a leading provider of innovative solutions, is seeking a highly skilled Senior Desktop Support Specialist to join their team at PeopleToGo. The successful candidate will provide expert-level support for desktop systems, networks, and peripherals, ensuring seamless operations and exceptional user...

  • Desktop Support Specialist

    4 days ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking an experienced IT System Support Analyst to join our team at CB Canada. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting IT infrastructure, including workstations, laptops, hardware, software, servers, printers, networking, remote access, and voice systems.Key...