Cloud & System Administrator - Infrastructure Management

2 weeks ago

VaudreuilDorion, Quebec, Canada Smart & Biggar Full time
About the Role

This is a key position within our Digital Infrastructure and Support team, responsible for maintaining our cloud and on-site systems and infrastructure, while supporting our Cybersecurity team.

Key ResponsibilitiesInfrastructure Management
  • System Monitoring and Management:
    • Monitor and manage cloud and on-site environments.
    • Manage and support critical infrastructure components, including virtual servers, storage, and network.
    • Implement robust system monitoring and alerting to ensure optimal performance and early detection of issues.
    • Continuously optimize system performance through software updates, license management, and certificate renewal.
    • Maintain and support a comprehensive network infrastructure, including firewalls, routers, switches, access points, LAN, WAN (SD-WAN), Wi-Fi, and VPN.
    • Manage and support IP telephony systems (Cisco Call Manager & Microsoft Teams Phone).
    • Manage the Office and Active Directory environment for effective user management and collaboration.
    • Ensure high system availability, load balancing, and maintain robust disaster recovery plans (DRP) to minimize downtime and data loss.
    • Actively participate in planning, implementing, and testing new technologies to promote innovation and efficiency.
    • Collaborate with other IT teams to identify and resolve issues, ensure smooth operations, and project success.
  • System Administration and Cybersecurity Support:
    • Manage on-site servers, network devices, and operating systems (Windows, Linux) to ensure optimal performance and security.
    • Provide technical support to end-users, manage user accounts and permissions, and assist with Active Directory administration.
    • Perform daily administrative tasks and contribute to the maintenance and support of security tools (GPO and configuration policies, AD tools, E5, MXDR, SIEM, etc.).
    • Collaborate with the Cybersecurity team to implement and maintain security measures, policies, and procedures.
    • Monitor security threats and vulnerabilities, respond to security incidents, and perform incident response procedures, including investigation, root cause analysis, and notification.
    • Effectively collaborate with IT teams on infrastructure and security projects, including penetration testing, awareness campaigns, and training initiatives.
    Required Skills
    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • 5+ years of experience as a System Administrator or Cloud Administrator.
    • In-depth knowledge of Active Directory, Windows, and Linux.
    • Skills in communication protocols, network security, and scripting (Powershell).
    • Practical experience with VMware vSphere/ESXi and Azure IaaS and PaaS products.
    • Knowledge of GPO/Intune Configuration Policies, cloud infrastructure concepts (Microsoft), and security concepts.
    • Strong analytical, problem-solving, and troubleshooting skills.
    • Ability to work independently and as part of a team.
    • Strong organizational and documentation skills.
    • Client-centric approach with exceptional communication skills.
    • Experience in SCRUM or Agile environments.
    • Knowledge of ITIL or certification.
    • Bilingualism (French/English).
    • Ability to travel to various Quadra sites to provide support when needed.
    Desired Skills
    • Skills in vulnerability scanning, updates, and risk evaluation.
    • Knowledge of common security technologies (IDP/IPS, antivirus, SIEM, terminal protection).
    • Experience in managing security incidents, including incident response planning, investigation, and remediation.
    • Knowledge of threat intelligence sources and techniques for identifying and mitigating emerging threats.
    • Understanding of data protection regulations (e.g., GDPR, CCPA) and their implications for system administration.
    About Quadra

Quadra is a leading chemical and ingredient distributor with installations across Canada and in select US markets. We are a growing company with a long-term commitment to our employees.

About This Role

This role offers the opportunity to join a dynamic and passionate team, work in a collaborative environment, and contribute to the growth and success of the company.

Benefits
  • Competitive salary and generous performance-based incentives.
  • Comprehensive benefits package (dental, medical, etc.).
  • Employee wellness programs (Portfolio of Well-being).
  • Virtual healthcare/medical care for you and your loved ones; 24/7 access to a doctor.
  • Virtual wellness and mental health programs with a global leader in healthcare.
  • Retirement plan with a match and multiple long-term investment programs.
  • Days off, personal days, and flexible days.
  • Flexible work environment and disconnection policy.
  • A company that values diversity, equity, and inclusion.
  • Digital environment.
  • Customized training designed for you.
  • Participation in various internal and external training sessions.
  • Opportunity to join various company committees.
  • Organized company social activities.
  • Employee recognition program (years of service, merit awards, etc.).
  • Private and family-owned company with a solid infrastructure.
  • Employee assistance program (EAP).
  • Monthly allocation for cell phone and internet.
  • Opportunity to travel across North America for team meetings and training.
  • Employee referral program.
  • And much more

Quadra supports and values diversity and offers equal access to employment, regardless of sex, color, origin, religion, age, citizenship, marital status, and gender identity. Quadra welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all stages of the selection process. We recognize that some individuals do not identify as male or female. Therefore, we have chosen a gender-neutral language in a non-discriminatory spirit.

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