Field Support Coordinator Associate

4 days ago

Mississauga, Ontario, Canada Amgen Inc. (IR) Full time
Associate, Field Navigator

Amgen is seeking a highly skilled Field Support Coordinator/Associate to join our team. As a key member of our organization, you will play a vital role in providing exceptional support to our field-based staff.

Key Responsibilities:

  • Provide dedicated support to field staff, navigating key Amgen systems and processes, including Compliance Control Systems (C3), DGN, Expense Reimbursement, and Tableau.
  • Offer 1:1 live support, data entry, and guidance on established criteria.
  • Partner with the Centre of Excellence (COE) team and cross-functional teams to identify areas for process improvement.
  • Develop expertise in Healthcare Compliance Control System, HCP/HCO engagements compliance, and other field staff use tools and processes.

Requirements:

  • Bachelor's degree
  • 2+ years working in pharmaceutical industry experience
  • Aptitude to learn quickly and comfortable in working with systems and technology
  • Strong customer service focus approach with excellent communication skills
  • Ensure Quality and attention to details
  • Delivers Results/ Strong organizational, multi-tasking skills
  • Strong in problem solving and able to work in teams effectively
  • Ability to thrive in a collaborative and fast-paced environment
  • Proficient in MS Excel and PowerPoint

What We Offer:

As a Field Support Coordinator/Associate at Amgen, you can expect a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

Amgen is an Equal Opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where everyone can thrive.

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