Community Recovery Support Specialist

4 weeks ago

Abbotsford, British Columbia, Canada Phoenix Society Full time

Position Title: Peer Support Worker

Employment Type: Part Time, 20 hours per week – Monday to Friday

Reporting To: Amanda Rigdon - Manager Fraser East

Location: Abbotsford Community Hub Centre

Compensation: $29.60 per hour

Role Overview

The Peer Support Worker plays a crucial role in providing guidance and mentorship to individuals in recovery at Phoenix Society. This position is designed for those with personal experience in overcoming substance use and/or mental health challenges. The Peer Support Worker will collaborate closely with program staff, including Mental Health Workers, Case Managers, and Program Assistants, to foster meaningful connections between residents and the support team.

Key Responsibilities:

  • Assist residents in identifying obstacles and developing constructive strategies to address them.
  • Support residents by discussing their aspirations and relaying feedback to Case Managers or Mental Health Workers.
  • Engage with the Mental Health Worker, Case Manager, and Program Assistants regarding residents who may require additional assistance.
  • Help monitor the well-being of residents experiencing acute psychological distress or mental health crises.
  • Encourage discussions about future housing needs beyond the duration of the Supportive Recovery Housing program.
  • Facilitate safe and supportive group environments for meetings such as AA, NA, CA, and SMART.
  • Utilize personal experiences with recovery to offer empathy and support, helping residents lead fulfilling and authentic lives.
  • Uphold client confidentiality and respect clients' rights to health care information.
  • Maintain professional boundaries with both residents and staff.
  • Promote respect, trust, empathy, and integrity in all interactions.
  • Document necessary information accurately for facility records.
  • Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Approximately one year of relevant experience, including lived experience in recovery from substance use or mental health issues.
  • Experience in leading or participating in community groups.
  • Understanding of HIV and its implications.
  • Experience providing one-on-one support in a relevant context.
  • Successful completion of a criminal records check with vulnerable sector screening.
  • Completion of Tuberculosis Screening and Employee Immunization Record forms.
  • First aid certification with CPR is required.
  • A valid driver's license is necessary.

Skills & Knowledge:

  • Excellent interpersonal skills with effective written and verbal communication in English.
  • Strong critical thinking, decision-making, and problem-solving abilities.
  • Ability to recognize situational stressors and respond proactively.
  • Capacity to engage adults in supportive and educational activities.
  • Demonstrated commitment to the social sector and passion for the organization's mission.

Competencies:

  • Exhibits initiative, flexibility, adaptability, and resourcefulness.
  • Actively seeks and incorporates feedback for continuous improvement.
  • Sets goals, creates action plans, monitors progress, and evaluates outcomes.
  • Effectively manages multiple tasks and utilizes time efficiently.

Job Knowledge & Quality of Work:

  • Possesses a high degree of relevant and current job knowledge.
  • Consistently produces accurate, thorough, and high-quality work in a timely manner.
  • Promotes a culture of health and safety within the workplace.
  • Implements best practices in health and safety.

Judgment & Decision-Making:

  • Models independent thinking and creativity.
  • Demonstrates effective problem-solving skills.
  • Makes clear, consistent, and timely decisions after considering various options.
  • Exercises sound judgment in the organization's best interests.

Communication & Interpersonal Skills:

  • Communicates clearly and professionally in both verbal and written forms.
  • Displays high emotional intelligence and uses tact in sensitive situations.
  • Creates a positive impression through professional demeanor.
  • Listens to and respects the views of others.

Personal Leadership:

  • Embodies the organization's core values of social justice, teamwork, and innovation.
  • Fosters enthusiasm and commitment among peers.
  • Takes responsibility for personal actions and performance.
  • Demonstrates reliability and accountability.

Teamwork & Collaboration:

  • Works effectively with colleagues to achieve organizational goals.
  • Encourages positive relationships with staff and external partners.
  • Supports an open environment that promotes teamwork and communication.
  • Utilizes the expertise of others for collective success.

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