Peer Support Specialist

2 months ago

Abbotsford, British Columbia, Canada Phoenix Society Full time
Job Summary

The Phoenix Society is seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in supporting the recovery and capacity-building of residents and alumni at our organization.

Key Responsibilities:
  • Assist residents in identifying barriers and developing strategies to overcome them.
  • Support residents in setting and achieving their goals, and communicate feedback to case managers or mental health workers.
  • Communicate with mental health workers, case managers, and program assistants on important conversations with residents who may require additional support.
  • Assist staff in monitoring the general well-being of residents who may be experiencing substance-induced acute psychosis and/or mental health decompensation.
  • Encourage discussion around future housing needs beyond the 2-year Supportive Recovery Housing program.
  • Provide a safe environment to facilitate support groups such as AA, NA, CA, and SMART meetings.
  • Draw on personal experiences with incarceration, addiction, and/or mental wellness challenges to provide empathy and support to residents.
  • Maintain client confidentiality and respond to client rights to health care information.
  • Maintain professional boundaries with residents and staff members.
  • Practice and encourage respect, trust, empathy, and integrity in interactions with residents.
  • Convey any information required for documenting on the facility brief.
  • Other related duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • Approximately 1 year of experience, including lived experience, in recovery, recovery in substance use or co-occurring substance use, and/or mental health issues.
  • Experience leading or participating in community groups.
  • Knowledge and understanding of HIV.
  • Experience providing one-on-one support in a relevant setting.
  • Satisfactory completion of a criminal records check with vulnerable sector screening is required.
  • Satisfactory completion of Tuberculosis Screening form is required.
  • Satisfactory completion of Employee Immunization Record form is required.
  • First aid certification with CPR is required.
  • Valid driver's license is required.
Skills & Knowledge:
  • Strong interpersonal skills and ability to communicate effectively in writing and verbally in English.
  • Strong critical thinking, decision-making, and problem-solving skills.
  • Ability to perceive situational or other stressors that elevate risk and act proactively in response.
  • Ability to engage and involve adults in support and learning activities.
  • Demonstrated commitment to the social sector with a passion for the organization's mission is essential.
Competencies:
  • Approach to Work:
    • Demonstrates initiative, flexibility, adaptability, and resourcefulness.
    • Actively seeks and incorporates feedback to inform continuous self-improvement.
    • Sets goals, creates and implements action plans, monitors progress, and evaluates results.
    • Adeptly manages competing tasks and uses time efficiently and effectively.
  • Job Knowledge & Quality of Work:
    • High-degree of relevant and current job knowledge and skill.
    • Consistently produces accurate, thorough, high-quality work in a timely manner.
    • Builds and promotes a culture of health and safety in the workplace.
    • Implements and enforces best practices in health and safety within the workplace.
  • Judgement & Decision-Making:
    • Models independent thinking and creativity.
    • Demonstrates effective problem-solving skills.
    • Makes clear, consistent, transparent, and timely decisions after contemplating various available courses of action.
    • Exercises sound judgment in the best interests of the organization.
  • Communication & Interpersonal Skills:
    • Expresses themselves clearly and professionally both verbally and in writing.
    • Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex, and confidential situations.
    • Has a manner, style, and presence that makes a positive impression.
    • Lists to and considers others' views.
  • Personal Leadership:
    • Models the organization's core values of social justice, teamwork, social innovation, and strength-based practices.
    • Fosters enthusiasm, energy, and commitment.
    • Takes responsibility for personal actions, performance, and health.
    • Is reliable and accountable; shows up on time ready to work.
  • Teamwork & Collaboration:
    • Effectively works with colleagues to ensure organizational success.
    • Champions positive working relationships with staff and external stakeholders.
    • Supports an environment of openness, and champions teamwork and communication across programs.
    • Leverages the expertise and experience of others for organizational success.

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