Technical Documentation Specialist

2 weeks ago

Winnipeg, Manitoba, Canada NFI Parts Full time
Job Summary

We are seeking a highly skilled Technical Documentation Specialist to join our Publications and Product Training Team at NFI Parts. As a pivotal member of our team, you will play a vital role in creating and maintaining comprehensive service and maintenance manuals for our bus products.

Key Responsibilities
  • Manual Creation and Maintenance: Research, compile, and assemble manual sections by analyzing engineering Bill of Materials (BOMs), supplier documents, product photos, engineering specifications, and technical drawings.
  • Collaboration and Verification: Collaborate with engineering teams, part suppliers, and stakeholders to verify the accuracy and completeness of technical data. Maintain and organize records of supplier data requests, track progress, and ensure timely and accurate data collection.
  • Project Management: Manage and prioritize multiple research packages, ensuring alignment with project strategies, deadlines, and deliverables. Facilitate the seamless transfer of information to the illustration team and coordinate with other departments to support manual production.
  • Quality Control: Conduct thorough reviews of technical data to identify and rectify inaccuracies, ensuring documentation remains precise and current. Implement and monitor quality control processes to maintain high standards of documentation accuracy.
  • Part Number Management: Assign and manage part numbers for new OEM supplier parts, ensuring consistency and accuracy in documentation. Update and manage part number databases and related documentation.
  • Industry Knowledge: Stay updated with industry standards, best practices, and emerging technologies to enhance documentation processes. Identify opportunities for process improvements and contribute to the development of more efficient documentation practices.
Requirements
  • Experience: Minimum of two years of experience interpreting manufacturing BOMs and engineering drawings, ideally within the heavy equipment or automotive industry.
  • Technical Skills: Demonstrated expertise in technical documentation, including familiarity with document lifecycle management and revision control processes. Comprehensive understanding of technical document management systems and revision control processes. Experience with technical writing tools and software.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively liaise with engineering teams, suppliers, and other stakeholders.
  • Problem-Solving Skills: Proven ability to work collaboratively within a team environment, managing multiple tasks and projects under tight deadlines. Strong mechanical understanding and familiarity with complex systems, such as buses, and how components integrate.
  • Adaptability: Demonstrated ability to adapt to changing requirements and solve complex problems in a dynamic environment. Proven track record of taking initiative and driving solutions to completion.

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