Operations Coordinator

1 week ago

Fox Creek, Canada Foxwood Inn & Suites Full time
About the Role

We are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences and maintaining the highest standards of service delivery.

Key Responsibilities
  • Leadership and Supervision
    • Supervise a team of 3-4 staff members, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties.
  • Customer Service
    • Assist clients/guests with special needs, providing personalized support and ensuring their needs are met.
    • Perform same duties as workers supervised, maintaining a high level of service quality and consistency.
  • Operations and Administration
    • Co-ordinate, assign and review work to ensure efficient use of resources and effective service delivery.
    • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
    • Requisition materials and supplies, ensuring timely delivery and effective inventory management.
  • Staff Management
    • Hire and train staff in job duties, safety procedures, and company policies, ensuring they have the necessary skills and knowledge to perform their duties.
  • Health and Safety
    • Ensure a safe working environment, adhering to company policies and procedures.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Language
    • Fluency in English.
What We Offer
  • Health Benefits
    • Health care plan.
  • Work Arrangements
    • Permanent position.
    • 35 to 40 hours per week.

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