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Concession Operations Manager
2 months ago
Join Oak View Group, the global leader in venue development, management, and premium hospitality services for the live event industry. We are seeking a highly skilled Concession Operations Manager to assist in the effective managing and running of our venue's concessions operations.
Key Responsibilities:- Assist in the managing, developing, and mentoring of staff for 5 concessions stands, in-seat service, and vending stations.
- Actively supervise, coach, counsel, train, direct, and mentor employees in meeting company quality standards.
- Initiate and authorize all employment actions such as hiring, training, promotion, transfer, discipline, suspension, and termination.
- Ensure proper setup of all concession locations prior to doors open, including verifying opening inventory, assigning duties to concession workers, and ensuring sanitation standards are met.
- Provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events.
- Assist with Premium Services operations and events needs as required on an event-by-event basis as directed by the Director of Food & Beverage and Quick Service Manager.
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner.
- Ability to make sound business/operations decisions quickly and under pressure.
- Solid working knowledge of computer applications, including Microsoft Office, POS systems, and timekeeping systems.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a thorough working knowledge of all existing concession locations, including geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession operations.
- A competitive yearly wage of $48,000 to $50,000.
- Benefits for FT roles, including Health, Dental, and Vision insurance, and paid time off (vacation days, sick days, and holidays).
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
