Claims Technical Specialist, Bodily Injury

1 month ago

Toronto, Ontario, Canada Northbridge Financial Corporation Full time
Be a Claims Technical Specialist at Northbridge Financial Corporation

We're seeking a skilled Claims Technical Specialist to join our dynamic team at Northbridge Financial Corporation. As a Claims Technical Specialist, you will be responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

Key Responsibilities:
  • Adjudicate complex claims, including files in litigation
  • Confirm coverage and complete a liability investigation
  • Prepare file summaries for internal reporting, large loss, and reinsurance
  • Manage stressful calls and clearly deliver decisions on claims
  • Provide training to new hires through job shadowing sessions
  • Support and mentor other adjusters on the team
  • Effectively manage a busy day-to-day schedule
  • Provide a great customer experience
Requirements:
  • Post-secondary education in an insurance-focused program or related program
  • Current or working towards the CIP designation
  • A minimum of 10 years of liability claim handling experience
  • Experience with commercial lines an asset
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with claimants, brokers, and legal counsel
What We Offer:
  • Hybrid work arrangement, allowing you to work from the office and at home 50/50
  • Competitive salaries and support for your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs to prioritize your well-being
  • Education assistance to complete your CIP, FCIP, CRM, or other courses desired, internal mobility, leadership training, and mentoring programs to help you grow in your career
  • Northbridge Financial Corporation cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're a company of passionate people who put people first. We're committed to creating an inclusive workplace for all, where everyone feels valued and respected. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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