Client Care Centre Associate

2 weeks ago

Kelowna, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly motivated and results-driven Client Care Centre Associate to join our team at HUB International Canada West ULC (Canada West). As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving growth through proactive sales initiatives.

Key Responsibilities
  • Proactively identify and pursue new sales opportunities through inbound and outbound calls
  • Develop and maintain strong client relationships over the phone
  • Assess client needs and provide tailored insurance solutions
  • Handle a high volume of sales activities with a sense of urgency
  • Navigate and resolve client issues with innovative problem-solving
  • Achieve and exceed sales targets and performance metrics
Requirements
  • A proven track record in sales, preferably in the insurance industry
  • Exceptional interpersonal and communication skills
  • Strong problem-solving abilities and a client-oriented mindset
  • Experience working in a call centre environment
  • High energy and enthusiasm with a competitive drive
  • Self-starter who can manage their own time and workload effectively
  • Goal-oriented with a relentless pursuit of success
  • Ability to work under pressure and thrive in a fast-paced environment
  • Level 1 General Insurance license (or willingness to obtain one)
What We Offer
  • A competitive variable compensation structure, including base salary and commission
  • A comprehensive benefit and total compensation package, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses
  • A dynamic and supportive work environment with opportunities for growth and development
  • A chance to work with a leading insurance brokerage and make a meaningful impact on our clients' lives
Why HUB?
  • We are a company that values education and continuous learning, and we will assist you along your career development path
  • We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
  • We are a company that gives back and is active in our communities, with opportunities for volunteering and community involvement
How to Apply

If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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