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Client Care Centre Associate
2 months ago
We are seeking a highly motivated and results-driven Client Care Centre Associate to join our team at HUB International Canada West ULC (Canada West). As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving growth through proactive sales efforts.
Key Responsibilities- Proactively identify and pursue new sales opportunities through inbound and outbound calls
- Develop and maintain strong client relationships over the phone
- Assess client needs and provide tailored insurance solutions
- Handle a high volume of sales activities with a sense of urgency
- Navigate and resolve client issues with innovative problem-solving
- Achieve and exceed sales targets and performance metrics
- A proven track record in sales, preferably in the insurance industry
- Exceptional interpersonal and communication skills
- Strong problem-solving abilities and a client-oriented mindset
- Experience working in a call centre environment
- High energy and enthusiasm with a competitive drive
- Self-starter who can manage their own time and workload effectively
- Goal-oriented with a relentless pursuit of success
- Ability to work under pressure and thrive in a fast-paced environment
- Level 1 General Insurance license (or willingness to obtain one)
- A competitive variable compensation structure, including base salary and commission
- A comprehensive benefit and total compensation package, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses
- A dynamic and supportive work environment with opportunities for growth and development
- A chance to work with a leading insurance brokerage and make a meaningful impact on our clients' lives
- We are a company that values education and continuous learning, and we will assist you along your career development path
- We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
- We are a company that gives back and is active in our communities, with opportunities for volunteering and community involvement
If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will review your qualifications and contact you to discuss further.
