Optical Support Associate

1 week ago

Port Alberni, British Columbia, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Vision Care Associate at Walmart Canada. As a key member of our store team, you will play a vital role in providing exceptional customer service and supporting the operation of our Vision Centre.

Key Responsibilities
  • Greet customers and provide assistance with inquiries and concerns.
  • Support the booking of eye appointments and maintain accurate records.
  • Contribute to maintaining high standards of store appearance and organization.
  • Assist customers with selecting frames, accessories, and other optical products.
  • Facilitate communication between customers, opticians, and doctors.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain layaway accounts and ensure timely completion of transactions.
  • Perform technical measurements of eyewear to ensure accurate fits.
Requirements

To be successful in this role, you will require:

  • A strong customer service focus and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive customer information.
Preferred Qualifications

While not required, the following qualifications would be an asset:

  • Previous experience in a retail or customer service role.
  • Knowledge of optical products and services.
  • Basic computer skills and familiarity with point-of-sale systems.
What We Offer

As a Vision Care Associate at Walmart Canada, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer competitive compensation and benefits, as well as a comprehensive training program to ensure your success in this role.

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