SRE Lead
5 days ago
Tata Consultancy Services is a leading IT services, consulting, and business solutions organization that has been partnering with numerous global businesses in their transformation journeys for over five decades. Our consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through our unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.
We are part of the Tata group, India's largest multinational business group, with over 615,000 of the world's best-trained consultants in 55 countries. Our proactive stance on climate change and award-winning work with communities across the world have earned us a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Key ResponsibilitiesTechnical LeadershipProvide architectural and technical guidance and mentorship to SRE teams, fostering skill development, and building strong and capable SRE practices. Promote a culture of SRE learning and growth within the team.
Performance & OptimizationManage the production infrastructure, proactively identifying and resolving potential performance and scalability bottlenecks in our front-end and back-end systems and underlying infrastructure.
Infrastructure Management & Disaster RecoveryUnderstand infrastructure design, distributed systems architecture, clustering & failover mechanism, and develop a disaster recovery plan. Facilitate disaster recovery testing.
Software Engineering for OperationsDevelop and maintain application features and services that enhance the efficiency and reliability of our operations. Develop automation scripts and tools to reduce manual intervention and improve system reliability using Python, Bash, or Java.
Systems and Application Monitoring/ObservabilityDevelop and maintain comprehensive monitoring and observability solutions using Splunk, Dynatrace & sheller. Ensure detailed visibility into system performance and application health.
Reliability and Production Environment ManagementEnsure the reliability and stability of our production environments. Continuously assess and improve system reliability, identifying and addressing potential points of failure.
Incident Response and TroubleshootingRespond to incidents, perform root cause analysis, and implement solutions to prevent recurrence. Participate in post-incident reviews and contribute to blameless postmortems.
SLOs and SLA ManagementDefine, monitor, and maintain Service Level Objectives (SLOs) and Service Level Agreement.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.
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