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Toronto, Ontario, Canada Index Exchange Full timeAbout Index ExchangeWe're a leading technology company shaping the future of ad tech. Our customers have unique problems that require innovative solutions, and we're looking for a technical expert to help us deliver.Job SummaryWe're seeking an experienced Engineering Manager with a strong background in Site Reliability Engineering (SRE) to lead and develop a...
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Toronto, Ontario, Canada Index Exchange Full timeAbout Index ExchangeWe're a leading technology company shaping the future of ad tech. Our customers have unique problems that require innovative solutions, and we're looking for a technical expert to help us deliver.Job SummaryWe're seeking an experienced Engineering Manager with a strong background in Site Reliability Engineering (SRE) to lead and develop a...
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Toronto, Ontario, Canada Index Exchange Full timeAbout Index Exchange:We're a leading technology company shaping the future of ad tech. Our customers have unique problems that require innovative solutions, and we're looking for a technical expert to help us deliver.Our exchange handles over 450 billion requests daily, running in our own global data centers. We offer our technology team a high level of...
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Engineering Manager, SRE Lead
2 months ago
About Index Exchange:
We are a leading technology company that has been shaping the ad tech industry for years. Our team of experts is dedicated to building innovative solutions that drive business growth and customer satisfaction.
Our Technology:
We have developed a robust and scalable technology platform that handles over 450 billion requests every day. Our global data centers provide a secure and reliable infrastructure for our customers.
Our Culture:
We value diversity, inclusivity, and collaboration. Our team is passionate about delivering exceptional results and making a positive impact on the industry.
About the Role:
We are seeking an experienced Engineering Manager with a strong background in Site Reliability Engineering (SRE) to lead and develop a high-performance team of engineers. The ideal candidate will have a deep technical understanding of on-premise and hybrid cloud environments and a proven track record of managing SRE teams in a global setting.
Key Responsibilities:
- Team Leadership: Build and lead a world-class SRE team, fostering a culture of innovation, collaboration, and accountability.
- Technical Expertise: Possess a deep understanding of on-premise and hybrid cloud environments, with a focus on optimizing performance and low-latency on Kubernetes platforms.
- Operational Excellence: Drive operational excellence through proactive monitoring, automation, and the development of robust incident management processes.
- Software Engineering Skills: Collaborate with software engineering teams to implement SRE best practices in the software development life cycle.
- Incident Management: Lead incident response efforts, ensuring rapid resolution and post-incident analysis to prevent recurrence.
- Reporting and Metrics: Develop and maintain meaningful performance metrics and reporting mechanisms to track the health and reliability of our systems.
- Global Scale: Manage SRE operations at global scale, considering regional nuances and ensuring consistent, reliable service delivery across geographies.
- Project Management: Act as a technical leader on projects, architecting the design of projects to meet the needs of the business outcome.
Requirements:
- Proven experience (6+ years) in SRE roles, with a focus on low-latency, global-scale environments built on upstream Kubernetes.
- Strong software engineering skills, including proficiency in programming languages such as Goland, Python, Perl.
- Excellent understanding of on-premise and hybrid cloud architectures.
- Exceptional leadership and team-building skills with a track record of developing high-performing teams.
- Expertise in incident management, root cause analysis, and post-incident reviews.
- Strong analytical and problem-solving abilities.
- Experience with industry-standard SRE tools and technologies within the CNCF portfolio.
- Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
What We Offer:
- Comprehensive health, dental, and vision plans at no cost to you.
- Time off and flexible work schedules.
- Retirement plan with a 5% company match.
- Stock options and equity packages.
- Generous parental leave.
- Monthly wellness stipend plus fitness discounts and quarterly wellness group activities.
- Home office stipend.
- Community engagement opportunities and donation-matching program.
- Annual virtual company retreats and regular community-led team events.
Equal Employment Opportunity:
We are committed to equal employment opportunities and celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.
