Food Service Operations Manager

7 days ago

Welland, Ontario, Canada PAVANAA PIZZAS INC. Full time
Job Summary

Pavanaa Pizzas Inc. is seeking a skilled Shift Manager to oversee the daily operations of our food service establishment. As a key member of our team, you will be responsible for ensuring the highest level of quality and customer satisfaction.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and direct the activities of our staff who prepare and portion food, ensuring efficient and effective service.
  • Train and Develop Staff: Provide comprehensive training to staff members on job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Inventory Management: Accurately estimate and manage ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Quality Control: Ensure that food and service meet the highest standards of quality, consistency, and presentation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Culinary Knowledge: Possess in-depth knowledge of our establishment's culinary genres, staying up-to-date with the latest trends and innovations.
  • Work Scheduling: Establish and manage work schedules to ensure seamless operations and optimal staff utilization.
  • Supervision: Directly supervise and check the assembly of trays, ensuring attention to detail and quality control.
Requirements
  • Education: College or CEGEP diploma
  • Experience: 1-2 years of experience in a food service establishment, or equivalent experience
  • Work Setting: Fast-paced food service environment with tight deadlines and a combination of sitting, standing, and walking
  • Physical Capabilities: Ability to stand for extended periods, walk, and maintain attention to detail
  • Personal Suitability: Excellent communication skills, client focus, flexibility, and a team player attitude
Work Environment

Pavanaa Pizzas Inc. offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced Shift Manager looking for a new challenge, we encourage you to apply.

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