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Customer Service Representative

2 months ago

Dartmouth, Canada Drake International Inc Full time
Job Summary

Drake International is seeking a highly skilled Receptionist & Social Media Coordinator to join our team in the Dartmouth area. As a key member of our team, you will play a vital role in providing exceptional customer service and managing our social media presence.

Key Responsibilities
  • Provide top-notch customer service to clients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain our social media platforms, including Facebook and Instagram, by creating and scheduling engaging content, responding to comments and messages, and analyzing engagement metrics.
  • Process payments and forward relevant communication to the appropriate departments.
Requirements
  • Previous experience in a customer service role, preferably in a reception or administrative capacity.
  • Proficiency in Microsoft Office and Outlook.
  • Excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
  • Experience with social media platforms, including Facebook and Instagram.
About Drake International

As a global leader in flexible and permanent staffing, Drake International has been connecting people with the right roles since 1951. We are committed to providing a human-centered approach to recruitment and HR, ensuring a seamless experience for our clients and candidates.

We are an equal opportunity employer and champion accessibility, inclusivity, and diversity in the workplace. We are dedicated to providing accommodation for applicants with disabilities throughout the recruitment process.