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Loan Solutions Specialist

2 months ago

Spruce Grove, Alberta, Canada Fairstone Full time
About the Role

As a Consultant in Loan Solutions, you will play a vital role in supporting customers and prospective customers on the phone and in person to provide exceptional service. Your key responsibilities will include:

  • Gathering loan information to ensure accurate and efficient processing
  • Selling our loan and protection products to meet customer needs and exceed expectations
  • Closing loans virtually and in person, ensuring a seamless customer experience
  • Following up on past due customer accounts to maintain a positive and supportive relationship
  • Managing cash controls, including taking payments to ensure timely and accurate processing

What We Offer

  • A comprehensive training program to support your professional development and growth within the company
  • A competitive compensation package, including a base salary and multiple incentives
  • A comprehensive benefits package, including a pension contribution program and adjustable benefits to meet your needs
  • Flexible scheduling options, including full-time and part-time positions available between 20 to 37.5 hours per week
  • A supportive and inclusive work environment that values diversity and promotes a positive work-life balance

Requirements

  • Authorized to work in Canada
  • High-school diploma or equivalent is an asset
  • Excellent communication skills and a positive, supportive attitude