IT Support Specialist

2 months ago


Spruce Grove, Canada Masterpiece Data Full time

**About Us**:At Masterpiece Data, we pride ourselves on being a dynamic, client-focused IT support provider. We’re not just another tech company—we're a team that embraces creativity, values individualism, and thrives on solving unique challenges. Our commitment to learning and face-to-face client interactions sets us apart.

**Responsibilities**:

- Troubleshoot and resolve issues with computer systems and other related network infrastructure.
- Manage, maintain and install wireless internet systems.
- Engage with clients to help them improve their business operations through effective technology solutions.

**Requirements**:

- Strong understanding of computers, technology and networking.
- Comfortable with Microsoft operating systems and products.
- Basic knowledge of hand/power tools and computer parts.
- Fluent in English and comfortable communicating with clients.
- Must have reliable transportation and a valid driver’s license.
- Excellent interpersonal skills and comfort in engaging with new people.

**What We Offer**:

- A supportive and flexible work environment with opportunities for professional growth.
- A unique work atmosphere where creativity and problem-solving are key.
- An evolving role with diverse tasks and challenges—never the same day twice.
- Structured career advancement with three tiers: Padawan, Jedi, and Jedi Master, each offering growth and increased responsibilities.

**Work Schedule**:

- Typical work week of approximately 35 hours.
- Flexibility in hours due to the nature of the work; occasional nights, evenings, and weekends.

**Why Join Us**:At Masterpiece Data, you're not just filling a role; you're becoming part of a team that’s passionate about technology and client service. We value continuous learning and thrive on solving problems in creative ways. If you’re looking for a challenging, rewarding career where you can grow and make a difference, we’d love to meet you.

Pay: $55,000.00-$65,000.00 per year

**Experience**:

- Information Technology: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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