Beauty Salon Supervisor

1 week ago

Saskatoon, Saskatchewan, Canada Beautyplus brow studio Full time
About Beautyplus Brow Studio

We are a dynamic and innovative beauty studio dedicated to providing exceptional services to our clients. As a Beauty Salon Supervisor, you will play a key role in ensuring the smooth operation of our studio, leading a team of beauty professionals to deliver outstanding results.

Key Responsibilities
  • Evaluate Daily Operations: Assess the performance of our beauty services, identifying areas for improvement and implementing changes to enhance customer satisfaction.
  • Plan and Organize Daily Operations: Develop and implement effective schedules, ensuring seamless delivery of services and optimal use of resources.
  • Hire, Train, and Supervise Staff: Recruit, train, and mentor a team of beauty professionals, fostering a culture of excellence and customer-centricity.
  • Address Customer Complaints or Concerns: Respond promptly and professionally to customer inquiries, resolving issues and ensuring customer satisfaction.
  • Establish Work Schedules: Create and manage schedules for beauty services, ensuring adequate staffing and minimizing downtime.
  • Authorize Payments and Returns: Process payments and returns, maintaining accurate records and adhering to company policies.
  • Resolve Issues and Conflicts: Address any issues or conflicts that may arise, maintaining a positive and professional demeanor.
  • Supervise and Coordinate Activities: Oversee the daily activities of beauty professionals, ensuring efficient workflow and optimal use of resources.
  • Organize and Maintain Inventory: Manage inventory levels, ensuring adequate stock of products and supplies.
  • Hire and Train Staff: Recruit and train new beauty professionals, ensuring they meet company standards and expectations.Supervision and Team Management
    • Team Size: 3-4 beauty professionals
    Security and Safety
    • Security Clearance: Basic security clearance required
    Work Environment and Physical Demands
    • Work Environment: Fast-paced environment with tight deadlines
    • Physical Demands: Combination of sitting, standing, and walking
    Personal Suitability
    • Client Focus: Excellent customer service skills
    • Interpersonal Skills: Efficient communication and teamwork skills
    • Oral and Written Communication: Excellent verbal and written communication skills
    • Flexibility: Ability to adapt to changing situations and priorities
    • Judgement: Sound judgement and decision-making skills
    • Organized: Highly organized and detail-oriented
    • Reliability: Dependable and reliable
    • Team Player: Strong team player with a customer-centric approach
    • Initiative: Proactive and takes initiative to improve processes and services
    • Accuracy: Accurate and detail-oriented
    • Dependability: Dependable and reliable
    • Multi-Tasking: Ability to multitask and prioritize tasks effectively
    Experience and Education
    • Experience: 1 year to less than 2 years of experience in a beauty salon or related field
    • Education: Secondary (high) school graduation certificate
    • Language: English
    • Work Hours: 32 to 40 hours per week

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