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Member Services Director

2 months ago

London, Ontario, Canada the Ladders Full time
Member Services Director - Hybrid Role

The Hybrid Member Services director is responsible for engaging with current technology provider members, as we deliver services related to our advisory memberships, collateral and reprints of analyst research and SoftwareReviews content, and booth, speaking slots and branding opportunities.

Key Responsibilities:
  • Engage with current technology provider members to deliver services related to advisory memberships, collateral and reprints of analyst research and SoftwareReviews content, and booth, speaking slots and branding opportunities.
  • Develop and implement strategies to enhance member engagement and retention.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
Requirements:
  • Proven experience in member services or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.